Senior IT Business Analyst and Project Manager with over a decade of experience orchestrating enterprise system integrations, streamlining operational workflows, and delivering structured SDLC governance across cross-functional teams.
A balanced approach pairing functional process discovery with deep technical execution.
Sample frameworks illustrating structured discovery, analysis, and execution planning.
Demonstrating how manual intake bottlenecks are restructured into API-driven automated processing queues.
Maintaining complete line-of-sight from high-level business goals down to UAT test execution.
| Req ID | Business Objective | Functional Requirement | System Component | User Story ID | UAT Status |
|---|---|---|---|---|---|
| BRD-01 | Reduce customer onboarding time by 50% | System must validate payload data asynchronously via API | Integration Middleware | US-102 | Passed |
| BRD-02 | Ensure audit compliance for user access | Role-based access logs must persist for 7 years | Security / IAM Module | US-204 | Passed |
| BRD-03 | Automate error alerting for failed syncing | Trigger webhook notification on 5xx status codes | Notification Service | US-305 | In Progress |
Bridging the gap between technical requirements engineering and executive decision-making. (Note: Data is mocked for demonstration purposes).
Prepared by: Jaina McGregor | Lead Business Analyst
Current intake relies on manual spreadsheet reconciliation across three legacy ERP modules, resulting in a 5-day processing backlog and a 12% data-entry defect rate impacting downstream reporting.
Deploy a middleware API layer (REST) to validate and route payloads directly into the central database. Introduce automated schema checks to reject non-conforming data before it enters the ecosystem.
Directly supports the FY27 objective of achieving "Zero-Touch Operations." Reduces tech debt by decommissioning two redundant legacy servers and standardizing cross-department data governance.
Real-world delivery scenarios detailing system complexities, analytical approaches, and results.
Orchestrated the requirements lifecycle and system integration mapping for an enterprise transition to a cloud-based HRIS platform, ensuring data continuity across complex legacy employee records.
Legacy data structures lacked standardization, resulting in payload failures during interface syncing between payroll, benefit systems, and central databases.
Led cross-functional discovery workshops to document as-is data models. Designed a comprehensive gap analysis and mapped canonical payload schemas across systems.
Achieved 100% data fidelity during migration cutover, eliminated manual reconciliation processes, and established automated validation rules for post-launch governance.
Evaluated and modernized legacy ERP enterprise workflows for public sector administrative and infrastructure management groups.
Siloed operational departments relied on paper-heavy approval loops, causing multi-week delays in work order processing and resource allocation.
Conducted end-to-end process audits, synthesized stakeholder requirements into clear user stories, and engineered streamlined digital routing paths.
Reduced work order approval lead times by 65%, established transparent status tracking dashboards, and enforced standardized audit logging.
Endorsements from senior analysts, technical managers, and academic leaders.
"Jaina displayed outstanding knowledge of the business, expertise in the craft, and motivation to provide high-quality work in a fast-paced environment with minimal guidance and direction... Jaina is well-spoken and articulate; exemplifying such highly-desired qualities in a candidate."
"Jaina not only took on a major role in assisting with service management within the team in understanding IT workflow and processes, she actively sought out learning opportunities to improve her technical skill level across multiple disciplines... assisting in coordinating and communicating directly with multiple development teams."
"I came to recognize Jaina as a gifted student who possessed maturity, exceptional business intellect, and a keen interest in the topics of technology, business analysis, and agile methodologies... She demonstrated exceptional intelligence, enthusiasm, and motivation to learn."
Grounded in business information systems with advanced graduate emphasis on IT project leadership.
M.S. in Leadership
Concentration in IT Project Management
Northeastern University
Focus: SDLC Frameworks, Waterfall vs. Agile Methodologies, Enterprise Project Execution, & Team Leadership.
B.S. in Business Information Systems
College of Business
Oregon State University
Focus: Systems Analysis & Design, Database Management, Business Process Integration, & Enterprise Application Architecture.